Delivery and Returns

 

RETURNS POLICY

Please email info@slinkii.com for all return or exchange requests. Once our customer service team have reviewed and approved your request, we will send you a returns form and notify you of the next steps to take. 


RETURN OR EXCHANGE REQUIREMENTS

SLINKII want to ensure that you are completely satisfied with your purchase. If you change your mind about an item purchased on www.slinkii.com, you are entitled to an exchange or a credit note within 7 days of receipt should it meet the below requirements:

  • Proof of purchase at us.slinkii.com must be provided
  • All tags must be in-tact and attached
  • Garment must be returned in original condition, unworn and unwashed - Please make sure that swimwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done, or hygiene stickers have been removed.
  • Simply email us and we'll get you set for your exchange.

Please be careful when trying on items and avoid getting makeup, tan and other marks on the product. If items clearly do not meet the above requirements, they will be returned back to the customer, at the customer’s expense.

POSTAGE OF EXCHANGE

SLINKII does not accept responsibility of customer sent return or exchange packages; so it is advised that when shipping returns or exchanges that meet the above required criteria, customers should select a service that provides tracking.

PLEASE NOTE: Duty, tax and/or shipping costs incurred on an exchange order is at the customers’ expense and cannot be refunded unless deemed faulty by SLINKII Athletic

DELIVERY ADDRESS

Please contact info@slinkii.com for all return or exchange requests. Once our customer service has reviewed and approved your request, we will send you the next steps for you to return your items, including the returns address.

REFUNDS

Whilst we take pride in our high quality production process, sometimes things can go awry during manufacturing. Should this be the case, SLINKII Athletic are happy to offer a full refund on the item.

REFUND PAYMENTS

Refunds will be processed in the method as the original payment within 5 business days of SLINKII receiving the return parcel. Notification will be automatically sent to nominated email address at the time of this transaction.

PLEASE NOTE: SLINKII cannot be held accountable for banking institution processing timeframes.

EXCHANGES OR REPLACEMENTS

SLINKII Athletic offer exchanges and/or replacements that meet the required criteria for another size, colour or item; subject to product availability. Coupon code for website may be issued to the value of the return if product is out of stock.

  • These will be processed within 5 business days of receipt and notification of this transaction will be provided to the nominated email address.
  • A limit of 1 exchange per order applies, unless product deemed faulty by SLINKII in which case a refund will be issued. 

    SALE ITEMS

    Please consider items marked as 'final sale' carefully as they are not eligible for refund, credit or exchange, unless they are faulty and are returned within 7 days from the date the items were delivered.